技术支持 / Technical Support
镜迹 / LensTrace
技术支持
更新日期:2026 年 7 月 7 日
如果你在使用喵库水印边框大师时遇到问题,欢迎通过以下方式联系我们。
联系方式
反馈问题时,建议附上设备型号、系统版本、应用版本、问题截图,以及复现步骤,方便我们更快定位问题。
常见问题
- 无法导入照片:请确认照片格式为 JPG、JPEG、PNG 或 HEIC,并检查是否允许应用访问照片或文件。
- EXIF 信息缺失:部分图片可能在转发、压缩或编辑后丢失 EXIF,本应用只能显示照片文件中实际存在的信息。
- 无法导出:请确认已经开始 7 天免费试用或完成永久解锁,并检查保存位置或相册写入权限。
- 购买或恢复购买异常:购买、试用、恢复购买和退款均由 Apple App Store 处理,可先确认 Apple ID 登录状态和网络连接。
- 隐私说明:照片、EXIF、水印渲染和导出默认在设备本地处理,不会上传到开发者服务器。
Technical Support
Updated: July 7, 2026
If you encounter any issue while using MiaoKit Photo Watermark, please contact us using the information below.
Contact
Email: paranoiaqaq@foxmail.com
When reporting an issue, please include your device model, system version, app version, screenshots, and steps to reproduce the issue when possible.
FAQ
- Unable to import photos: Please confirm that the file format is JPG, JPEG, PNG, or HEIC, and check whether the app has permission to access Photos or files.
- Missing EXIF information: Some images may lose EXIF data after sharing, compression, or editing. The app can only display information that actually exists in the photo file.
- Unable to export: Please confirm that you have started the 7-day free trial or completed the lifetime unlock, and check the save location or Photos write permission.
- Purchase or restore issues: Purchases, trials, purchase restoration, and refunds are handled by Apple App Store. Please first check your Apple ID sign-in status and network connection.
- Privacy: Photos, EXIF data, watermark rendering, and exports are processed locally on your device by default and are not uploaded to the developer's server.